Accepting Payments

Booker integrates with Stripe Connect to let you accept online payments from clients. Payments are optional — you can use Booker without Stripe and track payments manually.

How payments work

There are two ways clients can pay:

1. At the point of booking — when a client books online and the service has a price, they can pay immediately
2. Via payment link — after you create an appointment, the client receives an email with a payment link they can use to pay at any time

Both methods use Stripe’s secure checkout. You receive the funds directly in your Stripe account.

Connecting Stripe

1. Go to Settings
2. Find the Payments section
3. Tap Connect with Stripe
4. You’ll be redirected to Stripe to create or connect your account
5. Complete the Stripe onboarding process
6. Once connected, you’ll see your Stripe account status in Settings

Note

Stripe Connect handles all payment processing, compliance, and payouts. Booker never stores card details — everything is handled securely by Stripe.

Payment states

Each appointment tracks its payment state:

State	Description
Free	Service price is £0.00 — no payment required
Unpaid	Payment required but not yet received
Paid	Payment received (manually marked or via Stripe)

Payment links

When you create a paid appointment, the confirmation email includes a payment link. The client can:

1. Click the link
2. See the appointment details and amount
3. Pay securely via Stripe checkout
4. Receive a payment receipt

Tip

Payment links use a unique token for each appointment, so they’re secure and specific to that booking.

Marking payments manually

If a client pays in cash, bank transfer, or any method outside Stripe:

1. Open the appointment
2. Tap Mark as Paid
3. The appointment status updates to “Paid”
4. The client receives a payment receipt email

Payment receipts

When a payment is received (either via Stripe or manually marked), the client receives a receipt email confirming:

• The amount paid
• The appointment details
• The payment date

Requirements

To accept online payments, you need:

• A connected Stripe account (see steps above)
• An active Booker subscription (not just a trial)
• Services with prices greater than £0.00

Note

During your trial period, you can connect Stripe and set up paid services, but online payment collection requires an active subscription.