Locations
Locations define where your appointments take place. Booker supports three types of location, each with different details included in client communications.
Location types
Section titled “Location types”A physical location where you meet clients in person.
| Field | Description |
|---|---|
| Name | Location name (e.g. “Main Clinic”, “Home Office”) |
| Address | Street address, city, and postcode |
| Coordinates | Optional latitude/longitude for precise map links |
| what3words | Optional what3words address for hard-to-find locations |
| Notes | Special instructions (e.g. “Ring doorbell B”, “Free parking at rear”) |
What the client sees:
- Full address in the confirmation email
- A Google Maps link (using coordinates if provided, otherwise the address)
- Any notes you’ve added
An online meeting via video conferencing.
| Field | Description |
|---|---|
| Name | Location name (e.g. “Zoom Consultation”) |
| Platform | Zoom, Google Meet, or Microsoft Teams |
| Meeting link | The URL clients click to join |
| Notes | Optional instructions (e.g. “Please join 5 minutes early”) |
What the client sees:
- The platform name (e.g. “Zoom Meeting”)
- A clickable meeting link
- Any notes you’ve added
A phone-based appointment.
| Field | Description |
|---|---|
| Name | Location name (e.g. “Phone Consultation”) |
| Notes | Optional instructions (e.g. “I will call you on the number provided”) |
What the client sees:
- “Phone” as the location type
- Any notes you’ve added
Adding a location
Section titled “Adding a location”- Go to Locations
- Tap Add Location
- Select the type (Place, Virtual, or Phone)
- Fill in the details
- Tap Save
Default locations for services
Section titled “Default locations for services”You can assign a default location to each service. When creating an appointment with that service, the location is pre-selected. This is especially useful for:
- Virtual services that always use the same Zoom/Meet link
- In-person services that always happen at the same clinic
Location in emails
Section titled “Location in emails”Location details are formatted appropriately for each communication channel:
| Channel | Place format | Virtual format |
|---|---|---|
| Full address on separate lines with Google Maps link | Platform name with clickable meeting link | |
| SMS | Single-line address | Meeting link |
| Calendar (.ics) | Address in the location field | Meeting link in the location field |
Editing and deactivating locations
Section titled “Editing and deactivating locations”- Tap a location to edit its details
- Mark a location as inactive to hide it from new appointments without deleting it
- Existing appointments keep their location details even if the location is later edited or deactivated